An AI receptionist that answers every patient call, books appointments directly into your practice management system, and never misses a lead — 24/7.
OcularDesk connects to your phone system and practice software. From there, every call is handled automatically — no manual entry, no missed patients.
"OcularDesk is the easiest software we've ever used. We've never had more bookings come through."
Three things your team spends most of the day on — handed over, with everything captured in real time.
Natural conversation, sub-second pickup, and a complete transcript of every call delivered to your dashboard within seconds.
Learn moreThe agent walks patients through scheduling, captures the right details, and triggers SMS reminders so no-shows drop.
Learn moreCalls that used to go to voicemail now turn into confirmed appointments — every patient handled regardless of when they reach out.
Learn moreAcross North American optometry clinics — every one answered in under a second, every booking routed.
Never miss another after-hours booking. Research shows 40% of patient calls happen outside business hours.
Every call answered, every booking captured, every patient routed to the right next step — without a human picking up the phone.
Patients reach a live voice every hour of the day. No voicemail, no missed calls, no overflow.
Run exams, manage inventory, book patients, and send recalls — all from one place. No PMS required.
Every call encrypted end-to-end. BAA signed with every clinic. Audited annually.
Track booking rates, call outcomes, recall conversions and revenue impact in one live dashboard.
Real Google Business Profile reviews from practices already running on OcularDesk.
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The most common questions optometrists ask before bringing OcularDesk into their practice.
No. OcularDesk is a full all-in-one CRM for optometry — patients, exams, bookings, recalls, inventory, and the AI receptionist all live in one place. You can replace your existing PMS entirely, or run OcularDesk alongside one if you prefer.
Your plan includes a set number of minutes per month. Additional usage is billed at $100 per extra 50 minutes at the end of the month. No setup fees, no contracts, no hidden charges. Cancel anytime.
Yes. OcularDesk works with your existing phone number — there's no need to change it. We set up call forwarding so calls route seamlessly to the AI. Your patients call the same number they always have.
In most cases, no. The voice AI sounds natural and conversational. We comply with all relevant disclosure regulations and can configure the greeting to mention AI if you prefer.
Yes. OcularDesk is fully HIPAA compliant. All data is encrypted in transit (TLS) and at rest (AES-256). We sign a BAA with every clinic and undergo regular third-party security audits.
Yes — OcularDesk answers every call, every hour of the day, 365 days a year. Research shows 40% of booking attempts happen outside business hours, so this alone is a significant revenue unlock.
A full-time receptionist costs $45,000–$65,000 CAD/year plus benefits. OcularDesk starts at $1,000 CAD/month and handles far more call volume without breaks or turnover — that's a fraction of staffing costs. Most practices recover their first month's fee within a single recovered after-hours booking.